Changing a price from 50 to 49 raises sales by more than changing it from 51 to 50, although the second change is the same size and the first is smaller.
The effect is well documented and the usual explanation is incomplete. People do not simply ignore the last digit; studies that track eye movement show they read it. What seems to happen is that a price ending in nine is encoded at the lower round level — 49 is filed as 'forty-something' — and later recalled from that encoding. The nine also carries information: in many markets it signals a discounted item, so shoppers have learned to read it as a bargain even when nothing has been reduced.
That second mechanism has a consequence sellers care about. For products where the signal is undesirable — a luxury good, a professional service, a medical practice — nine-endings reduce sales, because the signal says 'discount' and the buyer is looking for a guarantee of quality. Round numbers dominate at the top of most markets for exactly this reason.
The pattern is stable enough to be useful as a diagnostic in the other direction. A shop whose prices nearly all end in nine is competing on price and expects to be compared. A shop where they end in zero is making a different claim, and the pricing is part of the claim rather than a description of cost.
None of this is deception in any strong sense. It is a convention that both sides have learned, which is why the interesting question is not whether a nine-ending works but what a buyer should do about it: convert to the round number before deciding, and ask whether the thing is worth fifty rather than whether forty-nine is a good price.
Từ vựng trong bài
- encode /ɛnˈkoʊd/ — mã hoá
- discount /dɪˈskaʊnt/ — khoản giảm giá
- bargain /ˈbɑɹɡən/ — món hời
- reduce /ɹəˈdus/ — giảm bớt
- mechanism /ˈmɛkəˌnɪzəm/ — cơ chế
- consequence /ˈkɑnsəkwəns/ — hậu quả
- practice /pɹˈæktəs/ — sự luyện tập
- dominate /ˈdɑməˌneɪt/ — chiếm ưu thế
- reason /ɹˈizən/ — lý do
- enough /ɪˈnʌf/ — đủ